Benefits
of Referral Tracker!
Brand Awareness: You
can build top of mind awareness for
your company with this Referral Tracker
program. The Referral Tracker is a unique
program that will set your company apart
from other competitors because when
your referring customers use their debit
card for purchases, over time a large
audience will see your logo, and this
creates brand awareness for your dealership!
Consumers tend to make purchasing decisions
based on peer recommendations and direct
experience. So if your customer has
a great experience with your dealership
they are likely to tell at least three
other people. Word of mouth and the
rule of three is a great way to build
brand awareness for your company and
it can reach up to 1 million customers
or potential customers within 3 years!
Customer Retention:
Customer retention is not only a cost
effective and profitable strategy, but
in today's business world it's necessary.
This is especially true when you remember
that 80% of your sales come from 20%
of your customers and clients. You must
build trust with your customers and
once you have that trust you are able
to easily retain your customers. To
achieve the objectives of the database
and customer retention programs, the
entire campaign should be designed and
carried out with the customer in mind.
The exercise will only be effective
if the customer recognizes and associates
some value with being a part of your
database. If they do not perceive value
in your program all of your communications,
coupons, special offers, and newsletters
will be discarded. Your customers have
been inundated with meaningless "junk"
mail and email spam, so establish your
campaign with value.